Frequently Asked Questions

Membership Model

Why is Clarity moving to a membership model?

Over the years, I’ve seen the most meaningful healing emerge from continuity, commitment, and truly personalized care. This model will enable me to focus on what matters most: being fully present, creative, and proactive—ultimately helping you become the best version of yourself. We’re shifting to a membership model to offer more consistent, personalized care. This approach allows us to spend more time with each patient, provide more access between visits, and better support long-term healing through integrated care.

What does this mean for me?

This means that you know exactly what to expect each month, both in terms of care and financial commitment. You’ll receive:
• Unhurried sessions
• Comprehensive, holistic support
• More goal-setting and coaching
• New technologies and treatments
• Streamlined, all-inclusive billing
• Access to messaging with our with an exceptional response time
• Same-day or next-day appointments
• Complimentary consultations within our team

What’s included in a membership?

Each membership tier includes:
• Regular appointments
• Secure messaging with our team
• Administrative support
• Coordination with your broader care team
• Functional medicine tools like lab reviews and supplement protocols

The frequency of appointments and access to additional services varies by tier, which is based on your needs and preferences. Full details will be available by October 1, 2025.

How do I know which tier is best for me?

For new patients: your provider will recommend a tier at the end of your intake session and collaborate with you to choose the best fit.
For established patients: your provider will review your chart, usage patterns, and make a tier recommendation.

Do I have to commit to a membership before meeting my provider?

Absolutely not. Your initial intake appointment is separate from membership enrollment. We want you to experience integrative psychiatry firsthand before making any commitments.

When will you have more information on the tiers and pricing?
A full membership invitation (including pricing, benefits, and updated FAQs) will be sent on or before October 1, 2025, giving you at least 3 months to consider your options.

Is this covered by insurance? Can I still submit for out-of-network reimbursement?
We are an out-of-network provider. Membership fees cannot be reimbursed directly, but you can still request superbills for billable sessions within your membership.

Can I change tiers?
Yes. If your needs change, you can move up or down a tier—or even pause your membership if needed.

What if I need additional services not included in my tier?
Your provider will work with you to find the right solution, whether that’s:
• A temporary shift to a higher tier
• Referral to another provider
• A custom care plan for increased support

Are labs, medications, or supplements included?
No. Due to individual variation, labs, prescriptions, and supplements are not included. However, your membership does include time for interpretation and support around these tools.

Will this limit my access to care?
Not at all—it expands your access, especially between visits. You’ll have direct messaging with your provider and priority scheduling based on your tier.

What if I’m not ready to commit to the membership model?
We understand this model isn’t the right fit for everyone. If it doesn’t suit your needs, we’ll gladly offer referrals to trusted providers in your area.

I’m an established patient…

How is this different from what I currently receive?

Right now, services are billed per appointment, and extra services (form requests, crisis calls, coordination) are charged separately. Under membership:
• You’ll have longer, unhurried sessions
• Built-in access between visits
• More tools and modalities
• More collaborative care
• All-inclusive monthly pricing

Will my care change before January 1, 2026?

No. Your current care continues unchanged through the end of 2025. Membership enrollment begins with your first appointment in 2026.

What if I only need one or two visits per year?

If you only see us 2–4 times per year—great! That means you’re thriving. We’ll have a lower-need tier just for you, with the flexibility to move up if needed.

When is the deadline to opt in?

We’d like to connect with all patients by December 31, 2025 to discuss your 2026 tier. If that’s not possible, we’ll go over it together at your first 2026 visit.

When does my 2026 billing cycle start?

Your billing cycle begins on the date of your first appointment in 2026, ensuring you get the full value of your tier.

Can I stay on the current fee-for-service model in 2026?

No. Fee-for-service billing will no longer be offered starting January 1, 2026.

What if I say no to the membership?

That’s okay. We’ll schedule a 30-minute continuation of care appointment with your provider to discuss next steps and ensure you feel supported no matter what you decide.

Still have questions? Get in touch with us.